tp333 Privacy Policy
Your personal information is completely safe with us — here is a detailed description of how tp333 collects, stores, and protects your data.
Overview and Purpose of This Policy
tp333 ("we", "us", or "the platform") provides a trusted online casino and sports betting service for users in Bangladesh. This privacy policy clearly explains how we collect, use, store, and protect the personal information you provide when using our website tp333.cam.
It is important that you read and understand this policy. By continuing to use our services, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
What Information We Collect
We collect various types of information during registration and use of tp333 services. This information falls into two categories:
A) Information you provide directly
- Full name (in Bengali or English)
- Email address
- Date of birth (for age verification — users under 21 cannot register)
- Mobile number
- Payment method details (bKash, Nagad, Rocket, Upay or the last four digits of a bank account number)
- Identity verification documents (National ID card / Passport / Driving licence)
- Proof of address
B) Information collected automatically
- IP address and device information
- Browser type and version
- Operating system
- Date and time of site access
- Pages visited and click data
- Cookie and session data
- Transaction history and gaming activity
How Your Information Is Used
tp333 uses your personal information only for the following legitimate purposes:
- Account management: To create, verify, and maintain your account.
- Service delivery: To process betting, gaming, and transactions.
- Age and identity verification: To confirm that you are 21 years of age or older.
- Financial transactions: To complete deposits and withdrawals — including via bKash, Nagad, Rocket, and Upay.
- Security and fraud prevention: To detect suspicious activity and keep accounts secure.
- Customer support: To answer your questions and resolve issues.
- Responsible gaming: To identify harmful gaming behaviour and provide appropriate assistance.
- Legal compliance: To comply with applicable laws and regulations.
- Service improvement: To analyse user experience and improve the platform.
- Promotional communications: To send offers and updates where you have given your consent.
We will not use your information for any purpose beyond those stated above. You will be notified before your information is used for any new purpose.
Sharing Information with Third Parties
tp333 never sells your personal information to third parties for commercial purposes. However, limited information may be shared with the following parties in specific circumstances:
Service Provider Partners
Trusted service providers who carry out specific tasks on our behalf — such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, technical support, and customer service — may receive a limited amount of necessary information. These partners are bound by legal agreements with us and may not use your information for any other purpose.
Legal Authorities
In the event of a court order, a lawful request from a law enforcement agency, or any other legal obligation, we are required to provide the necessary information to the relevant authority.
Business Restructuring
In the event of a merger, acquisition, or transfer of assets, your information may be transferred to the new entity. You will be informed in advance if such a change occurs.
Data Protection and Security
To keep your personal information secure, tp333 has implemented industry-standard technical and organisational measures:
- SSL/TLS encryption: All data transferred between your browser and our servers travels through encrypted channels.
- Data encryption: Sensitive information that is stored is kept in an encrypted state.
- Access controls: Only authorised personnel can access specific data.
- Security audits: Regular security assessments are conducted.
- Firewall and anti-fraud systems: Advanced technology is used to prevent unauthorised access and fraudulent activity.
- Staff training: All staff receive training on data privacy.
While we are committed to ensuring the highest level of protection, it is not possible to guarantee that data transmitted over the internet is entirely free from risk. We always maintain our best efforts to protect your information.
Cookies and Tracking Technologies
tp333 uses cookies and similar technologies to improve your experience on the website. Cookies are small text files stored on your device.
Types of Cookies We Use
- Essential cookies: Necessary for the basic functioning of the site — login sessions, security verification.
- Functional cookies: To remember your preferences and settings.
- Analytics cookies: To collect anonymous statistics about site usage.
- Marketing cookies: To display relevant promotional content based on your interests.
You can control or disable cookies through your browser settings. However, disabling cookies may limit some features of the site.
Data Retention Period
We retain your personal information for as long as it is necessary or legally required:
- Account information: For as long as the account is active and for the applicable legal period after it is closed.
- Transaction records: For the period required under financial regulations.
- Communication records: For the period necessary for customer service purposes.
- Security logs: For the period necessary for fraud investigation and protection.
After the specified period, we securely delete your information or modify it in a way that means you can no longer be identified.
Your Privacy Rights
As a user of tp333, you have the following rights over your own information:
- Right to access: You may request to know what information we hold about you.
- Right to rectification: You may request the correction of inaccurate or incomplete information.
- Right to erasure: In certain circumstances, you may request that your information be deleted.
- Right to restrict processing: In certain cases, you may request that processing of your information be limited.
- Right to data portability: You may request to receive your information in a common format.
- Right to object: You may object to the use of your information for marketing purposes.
- Right to withdraw consent: You may withdraw your consent at any time.
To exercise these rights, please contact us. We will respond within a reasonable time after receiving your request. Please note that in some cases it may not be possible to fulfil every request due to legal obligations.
Protection of Children and Minors
tp333 provides services only to individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21.
We verify age during the registration process, and any account suspected of belonging to a minor is closed immediately. If we become aware that a minor has opened an account on our platform, all of their information will be deleted without delay.
Changes to This Policy
tp333 reserves the right to amend or update this privacy policy as needed. For any significant changes, we will:
- Update the date on this page.
- Send a notification to your registered email address.
- Display a special notice on the site.
If you continue to use our services after a policy change, you are considered to have agreed to the new policy. We recommend that you visit this page regularly.
Applicable Law and Dispute Resolution
Any matters relating to this privacy policy will be governed by international data protection principles and applicable regulations.
If you believe that we have breached this policy or that your information has been mishandled, please contact us directly in the first instance. We are committed to resolving your concerns and will respond within a reasonable time.
Have a question about privacy?
For any questions or requests relating to your information, please contact our support team. We are available 24/7 to assist you in Bengali.